Q：
What production speed do you offer?
A：
We offer different production lines with speeds ranging from 3–8 drums per minute, depending on drum size, thickness, and your specific production requirements. We can customize the speed to match your target output.
Q：
Can you customize for specific drum sizes?
A：
Yes, full customization is available. We can design machines for your required drum diameter, height, thickness, steel material, and special functions like coating, lining, or embossing.
Q：
Do you provide overseas installation?
A：
Yes, we provide overseas installation, commissioning, and operator training. Our experienced engineers will travel to your factory to ensure smooth startup and stable production.
Q：
What certifications do your machines have?
A：
Our machines comply with international standards and hold CE, ISO9001, and other relevant certifications. We can provide certification documents for customs clearance and local inspection.
Q：
What is the lead time?
A：
Generally, the lead time is 40–65 working days after receiving your deposit and confirming all technical details. For urgent orders, we can adjust the production schedule accordingly.
Q：
Can I visit your factory?
A：
You are very welcome to visit our factory at any time. We can show you our production workshop, finished machines, and arrange technical communication.
Q：
Do you have customers in my country?
A：
We have exported our drum production lines to many countries around the world. We can provide local customer references and project cases after confirming your country.
Q：
How do you pack equipment for export?
A：
All machines are packed for sea/air transportation:
Waterproof and moisture-proof film
Plywood cases (non-fumigation)
Fixed with steel frames to avoid shaking and damage during long-distance delivery.
Q：
What after-sales support is provided?
A：
We provide:
12-month warranty
24/7 online technical support
Remote troubleshooting via video call
Timely on-site service when needed
Q：
Are spare parts available long-term?
A：
Yes, we guarantee long-term supply of original spare parts at competitive prices. You can order spare parts directly from us at any time.
